How fast do you respond to messages?

We reply to all inquiries within one business day. Messages sent during business hours typically receive a response within 2–4 hours.

What if my order doesn't match the listing?

Contact us with your order ID and photos. We re-verify the pair against the listing and process a return under our authenticity and condition standards.

Do you authenticate all Supreme shorts?

Yes. Every pair undergoes a 3-stage verification covering labels, construction, and material. Listings include season codes and detailed photos.

Can I get sizing help before ordering?

Absolutely. Send your waist measurement, preferred rise, and target fit. We'll recommend sizes using the exact garment measurements on the product page.

What are your customer service hours?

Mon–Fri: 9:00 AM–6:00 PM EST, Sat: 10:00 AM–4:00 PM EST, Sun: Closed.

Contact Supreme Shorts

Questions about orders, sizing, or authentication? We’re here to help.

Checking support hours…

Email

[email protected]

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Phone

+1 (212) 555-0147

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Visit

847 Broadway, Suite 204, New York, NY

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We typically respond within 1 business day. Fields marked with * are required.

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Visit or write to us

Address
847 Broadway, Suite 204
New York, NY 10003
United States

Customer Service Hours (EST)

Mon–Fri: 9:00 AM – 6:00 PM
Sat: 10:00 AM – 4:00 PM
Sun: Closed

Shipping Info Refund & Returns Terms & Conditions Privacy Policy

Supreme is a trademark of its respective owner. Supreme Shorts is an independent marketplace for authentic Supreme shorts.

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Support FAQs

How soon will I hear back?

Within one business day. During service hours, most replies arrive within 2–4 hours.

Can you help with sizing before I purchase?

Yes. Share your waist measurement, preferred rise, and fit. We’ll reference exact garment measurements on each product page to advise.

How do returns work?

Review our Refund & Returns policy. If your pair doesn’t match the listing, contact us with your order ID and photos.

Do you authenticate every pair?

Absolutely. We follow a 3-step process: labels, construction, and materials. Listings include season codes and detailed images.

What shipping options do you offer?

We ship via insured carriers. Orders over $150 ship free within the continental US. See Shipping Info for details.